Overview
At Natural Glow Skin and Beauty, we want you to be satisfied every time you shop with us. We’ll gladly accept returns or exchanges for purchases made at www.naturalglowskinandbeauty.com.au for the following reasons:
- Reaction
- Not Suitable
- Incorrect item purchased
- Faulty
- Packing error
Will issue a full refund upon receiving your items within 30 days of the PURCHASE date. All returns must be pre-approved by us. We offer a 100% money back product satisfaction guarantee on products returned for any reason. Where we are unable to supply a product you have ordered and paid for, we will automatically refund you the amount paid for the product as soon as is reasonably possible.
For your protection, we recommend that you always use a recorded-delivery service to return the products, as we will not process any refunds until we receive the products back. We will refund using the same payment method of the original purchase.
NOTE: nothing above is to be taken to limit rights which you have under the Australian Consumer Laws.
NOTE: Our returns and refund policy only covers the items purchased from www.naturalglowskinandbeauty.com.au. We do not accept returns on products not purchased directly from the website.
Need Help?
Please contact our customer support team for any questions or assistance regarding returns or exchanges.